Our working style
We pick the perspective company, whose goods may be interesting for the buyers from CIS countries.
We make the offer and coordinate the agent working conditions. If the coordination is successful we proceed to the staged result-oriented work.
 | First stage – the informing of the potential customer about the goods shipment possibility. Our primary mission is to find the companies, which may be interested in to order goods and to inform them the features of the commercial offer. We use Internet advertising and IT for the goods promotion. |
Second stage – prices, conditions and payment coordination. For plenty of CIS customers the goods order directly from the producer through agent is more preferable, then buying through the trade companies, who offer the same goods more expensive. The probability of the order depends on the lot of factors: goods quality, prices, shipment and payment conditions, supplier reliability etc. |  |
Sometimes it is hard for the buyers to communicate with the foreign supplier, because of language barrier and foreign business features.
 | Third stage – assistance in contract concluding and coordination of the contract conditions. As per out opinion, a lot of contracts haven’t been signed because the parties didn’t understand each others’ business features and conditions. |
We work keeping in touch with the supplier and the buyer and we try to find the mutually acceptable compromise on conditions of the contract equally considering interests of buyer and supplier.
For example, the buyer can demand as the obligatory document - the export-import declaration in English while the supplier can give only a copy on a national language. Customers can often demand definitely made documents to minimize the expenses for customs clearing, etc.
Each country has its own laws and government requirements, which should be known and reasoned with. The buyer has to know not only the prices, but the list and format of documents that can be presented. This will directly influence on the certification and custom clearance prices, defining the cost price. That’s why we present all information to the buyer to make him definitely understand the possible and impossible conditions, the documents that can and cannot be presented. Such working approach allows the customer to estimate possible risks, to figure out the cost price and to make a decision if this contract is reasonable to be signed.
Fourth stage – assistance in contract support. The unexpected and unplanned situations often occur during the contract performance. These situations must be dealt with. The buyer and the supplier depend a lot from the banks and the transporting companies. | 
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The laws or the government requirements may change, some unexpected circumstances may appear. There is a lot of reasons why the contract performance slows or stops. The supplier must deal with such situations as soon as possible. It is important for the supplier to get the authentic information about the situation in buyer’s country.